Question 1

What types of BBQs does Grill Max service?

Accepted Answer

Our advanced system will work with any type or brand of BBQ. We clean built-in BBQs, roll-away propane BBQs, charcoal or wood burning BBQs, and even smokers. We clean all high-end brands such as Twin Eagles, Fire Magic, Lynx, Viking, and DCS as well as other brands like Home Depot and Lowes models.

Question 2

What areas does Grill Max service?

Accepted Answer

We service the following cities:
Auburn, CA
Citrus Heights, CA
El Dorado Hills, CA
Elk Grove, CA
Fair Oaks, CA
Folsom, CA
Granite Bay, CA
Lincoln, CA
Loomis, CA
Orangevale, CA
Penryn, CA
Rancho Cordova, CA
Rocklin, CA
Roseville, CA
Sacramento, CA
Woodland, CA
NEW! Lake Havasu, AZ

Question 3

How do I contact Grill Max?

Accepted Answer

There are a couple options to contact Grill Max for your area:

Fill out & submit the contact form on our website.
Call one of the below phone numbers for the area you are looking for:
Northern California (916-724-4629)
Lake Havasu, AZ (928-889-2075)

Question 4

How does Grill Max's services protect my investment?

Accepted Answer

We know that BBQs are expensive, but they are definitely built to last as long as they are maintained. Like your car. After countless uses, grease drippings and burnt food bits will build up on the BBQ, eventually ruining the components of your BBQ making a replacement more and more necessary.

Grill Max's cleaning service targets & eradicates this build-up. Our repair service aims to help your BBQ stay in top notch grilling shape longer. We have maximized the lifespan of thousands of BBQs.

Question 5

How often should I be cleaning my BBQ?

Accepted Answer

We recommend our customers have their BBQ cleaned quarterly, twice a year, or yearly. The frequency depends on how often you use it.

If you live in colder climates and store away your BBQ, we recommend having it cleaned prior to storage. A BBQ can double as a warm buffet for rats and other rodents if it is not being used.

Question 6

I'm not certain if my BBQ can be cleaned/serviced or if I should replace it. Can Grill Max help?

Accepted Answer

Definitely! We will be happy to come out and offer a consultation on whether or not to replace your BBQ.

If a cleaning/servicing is viable, we can get it done right there on the spot. If not, and you prefer to replace it, we can help with that as well.

Question 7

Does Grill Max carry/replace barbecue parts?

Accepted Answer

Yes. We have relationships with multiple parts distributors that carry parts for nearly all brands and models. We consult with you to help you make educated decisions on what to replace and how much it should cost.

Question 8

How long does a BBQ cleaning take?

Accepted Answer

Using our advanced cleaning process, a typical cleaning will last about 2 ½ to 3 ½ hours depending on its size.

Question 9

How do I prepare for Grill Max to service my BBQ?

Accepted Answer

There is nothing you need to do to prepare for us. When we arrive, we will ask for you to introduce us to the BBQ and let us know of any concerns you may have.

Question 10

How does Grill Max help get rid of traces of rats & other rodents?

Accepted Answer

We pursue this scenario very seriously. We know rats and other rodents can carry disease that can be transferred to your food. Our cleaning services will completely sterilize your BBQ inside and out removing any and all traces of droppings or infestation.

Frequently asked questions